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Privacy Policy

Effective Date: 08/08/2024

Welcome to PocketPoke! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, https://pocketpoketcg.com, or purchase our products.

1. Information We Collect

We collect various types of personal information to provide you with the best possible service. This may include:

• Personal Information: When you make a purchase or create an account on our website, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Usage Data: We collect data on how you use our website, including your IP address, browser type, pages viewed, time spent on pages, and referring website addresses. This helps us improve our site and services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. These tools help us understand your preferences and recognize you during future visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and handling returns or exchanges.
• Communication: To communicate with you regarding your orders, customer service inquiries, promotions, and updates about our products.
• Personalization: To tailor your shopping experience, recommend products, and show you content that matches your interests.
• Analytics: To analyze website usage and improve our website, products, and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, shipping products, and managing marketing campaigns. These providers are contractually obligated to protect your information.
• Legal Requirements: If required by law, we may disclose your information to governmental authorities or other parties as necessary to comply with legal obligations.

4. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access and Correction: You may request access to or correction of your personal information by contacting us at support@pocketpoketcg.com.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions under applicable laws.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will notify you of any significant changes by posting the new policy on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

PocketPoke
Email: support@pocketpoketcg.com
Website: https://pocketpoketcg.com
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